Contact details +6469517035
Associate Professor Claire Matthews BA, DipBankStud, DipBusAdmin, MBS, PhD, Te Waharoa, INFINZ(Cert), SF Fin
Acting Head of School
Doctoral Supervisor School of AccountancyAssociate Dean Academic Quality
Massey Business School - Deputy PVC's OfficeProfessional
Contact details
-
Ph: +64 6 9517035
Location: BSW3.09, Business Studies West
Campus: Manawat奴
Qualifications
- Bachelor of Arts (Social Sciences) - 黑料网 (1985)
- Diploma of Banking Studies - 黑料网 (1990)
- Diploma in Business and Administration - 黑料网 (1999)
- Master of Business Studies - 黑料网 (2001)
- Doctor of Philosophy - 黑料网 (2009)
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- National Certificate in Maori (Te Waharoa) - Te Wananga o Aotearoa (2009)
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Fellowships and Memberships
- Member, Financial Services Institute of Australasia (Senior Member/Fellow) (1985)
- Member, Institute of Finance Professionals New Zealand Inc (Full) (2017)
Certifications and Registrations
- Licence, Supervisor, 黑料网
Research Expertise
Research Interests
Claire's research interests centre around retail banking, the provision of financial advice, and financial literacy, with a particular focus on consumers’ financial choices , KiwiSaver, switching costs, internet banking, payment systems, and the role of the branch.
Thematics
Health and Well-being
Area of Expertise
Field of research codes
Banking, Finance and Investment (150200):
Commerce, Management, Tourism And Services (150000):
Economics (140000):
Finance (150201):
Financial Institutions (incl. Banking) (150203)
Keywords
Banking, Financial advice, Financial literacy, Financial education, KiwiSaver, Payment systems, Switching costs, Credit unions
Research Outputs
Journal
Bibi, U., Balli, HO., Matthews, CD., & Tripe, DWL. (2018). Impact of gender and governance on microfinance efficiency. Journal of International Financial Markets, Institutions and Money. 53, 307-319
[Journal article]Authored by: Matthews, C., Ozer Balli, H.
[Journal article]Authored by: Matthews, C., Ozer Balli, H.
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43
20
Bibi, U., Balli, HO., Matthews, CD., & Tripe, DWL. (2018). New approaches to measure the social performance of microfinance institutions (MFIs). International Review of Economics and Finance. 53, 88-97
[Journal article]Authored by: Matthews, C., Ozer Balli, H.
[Journal article]Authored by: Matthews, C., Ozer Balli, H.
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41
18
Matthews, CD. (2015). Issues to address in FAA review. Asset. , 7-7 Retrieved from http://www.goodreturns.co.nz/
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2014). If we live past 80 we will run out of money. INsite Magazine. (January 2014), 13-13 Retrieved from http://archive.insitemagazine.co.nz/issues/january-2014/
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Read Abstract:
Thomas, C., & Matthews, CD. (2014). KiwiSaver member behaviour: A quantitative analysis. Pacific Accounting Review. 26(3), 248-273
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
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Matthews, C. (2013). New Zealand's bank switching costs: The regulatory response. Banks and Bank Systems. 8(3), 24-31
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2013). New Zealand’s bank switching costs: the regulatory response. Banks and Bank Systems. 8(3)
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Read Abstract:
Matthews, C. (2013). Retirement realities. Applied Finance Letters. 2(1), 22-27 Retrieved from https://ojs.aut.ac.nz/applied-finance-letters/issue/view/2
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., & Murray, D. (2007). Helping bank customers switch: A case study. Journal of Financial Services Marketing. 11(4), 360-369 Retrieved from http://www.palgrave-journals.com/fsm/journal/v11/n4/abs/4760046a.html
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
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Chandran, C., Matthews, C., & Tripe, D. (2005). Competition in the New Zealand credit card market from the consumer perspective. Journal of Asia-Pacific Business. 6(1), 59-74
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
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4
Matthews, C., & Tripe, D. (2004). Bank computing in a changing economic environment: The IBIS project in New Zealand. Accounting, Business and Financial History. 14(3), 301-315
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
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2
Matthews, CD. (2001). A tale of two community bank schemes. Journal of Banking and Financial Services. 115(3), 30-33
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Matthews, CD. (2003). Are term deposits worth it?. Chartered Accountants Journal of New Zealand. 82(9), 18-19
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Matthews, CD. (2005). An alternative to term deposits. Chartered Accountants Journal of New Zealand. 84(9), 25-26
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Matthews, CD., & Smee, AK. (2001). Can we bank on Jim?. Computerworld. (785), 23-28
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
Kaschek, R., Matthews, C., Schewe, KD., & Wallace, C. (2006). Information systems design: Through adaptivity to ubiquity. Information Systems and e-Business Management. 4(2), 137-158
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
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4
Schewe, KD., Kaschek, R., Wallace, C., & Matthews, C. (2005). Emphasizing the communication aspects for the successful development of electronic business systems. Information Systems and e-Business Management. 3(1), 71-100
[Journal article]Authored by: Matthews, C.
[Journal article]Authored by: Matthews, C.
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Book
Matthews, C. (2022). The Future of Payments: Cash, Cryptocurrencies, and Peer-to-Peer Payments. In De Gruyter Handbook of Personal Finance. (pp. 569 - 582).
[Chapter]Authored by: Matthews, C.
[Chapter]Authored by: Matthews, C.
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1
Matthews, C. (2022). The Future of Payments: Cash, Cryptocurrencies, and Peer-to-Peer Payments. In JE. Grable, & S. Chatterjee (Eds.) De Gruyter Handbook of Personal Finance. (pp. 569 - 581). Berlin, Germany and Boston, United States of America: Walter de Gruyter GmbH
[Chapter]Authored by: Matthews, C.
[Chapter]Authored by: Matthews, C.
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Matthews, CD. (2017). New Zealand Retirement Expenditure Guidelines 2016. : Westpac Massey Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
[Monograph]Authored by: Matthews, C.
Read article at Massey Research Online:
Matthews, CD. (2015). New Zealand Retirement Expenditure Guidelines 2014. : Westpac Massey Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
[Monograph]Authored by: Matthews, C.
Read article at Massey Research Online:
Matthews, CD. (2015). New Zealand Retirement Expenditure Guidelines 2015. : Westpac Massey Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
[Monograph]Authored by: Matthews, C.
Read article at Massey Research Online:
Matthews, CD. (2013). New Zealand retirement expenditure guidelines: August 2013. : Fin-Ed Centre
[Monograph]Authored by: Matthews, C.
[Monograph]Authored by: Matthews, C.
Read article at Massey Research Online:
Matthews, CD. (2012). New Zealand retirement expenditure guidelines August 2012. New Zealand: Workplace Savings New Zealand & Financial Education and Research Centre 黑料网 in conjunction with Westpac New Zealand
[Monograph]Authored by: Matthews, C.
[Monograph]Authored by: Matthews, C.
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Tripe, DW., & Matthews, CD. (2003). The international expansion of Australian banks. In M. Lonnborg, M. Olsson, M. Rafferty, & IN. Eds (Eds.) Money and Finance in Transition: Research in Contemporary and Historical Finance. (pp. 155 - 180). Huddinge, Sweden: Sodertorns, Hogskola
[Chapter]Authored by: Matthews, C.
[Chapter]Authored by: Matthews, C.
Tripe, D., Matthews, C., & staff, NZBA. (Eds.) (2006). Banking in New Zealand (4th Ed.). Wellington, NZ: New Zealand Bankers' Association
[Edited Book]Edited by: Matthews, C.
[Edited Book]Edited by: Matthews, C.
Matthews, CD.(2000). Fallen Branches. Is New Zealand over-branched? A true comparison of branch numbers. Wellington: Finsec
[Authored Book]Authored by: Matthews, C.
[Authored Book]Authored by: Matthews, C.
Matthews, CD. (2000). The effect of bank branch closures on rural communities in New Zealand. : 黑料网
[Monograph]Authored by: Matthews, C.
[Monograph]Authored by: Matthews, C.
Matthews, CD. (2002). Community banking in Australia and New Zealand. In LS. Ed (Ed.) TFP Financial services handbook. (pp. 18 - 19). Sydney, Australia: Thomson Financial Publishing
[Chapter]Authored by: Matthews, C.
[Chapter]Authored by: Matthews, C.
Wallace, C., & Matthews, C. (2003). Communication: Key to success on the web. (pp. 440 - 450).
[Chapter]Authored by: Matthews, C.
[Chapter]Authored by: Matthews, C.
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1
Kaschek, RH., Schewe, K., Wallace, CM., & Matthews, CD. (2004). Story boarding for web-based information systems. In D. Taniar, & JWR. Eds (Eds.) Web information systems. (pp. 1 - 33). Hershey, PA: Idea Group Inc
[Chapter]Authored by: Matthews, C.
[Chapter]Authored by: Matthews, C.
Thesis
Matthews, CD. (2009). Switching costs in the New Zealand banking market. (Doctoral Thesis)
[Doctoral Thesis]Authored by: Matthews, C.
[Doctoral Thesis]Authored by: Matthews, C.
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Report
Matthews, C., Wood, P., & Stangl, J.(2023). Young New Zealanders’ Ongoing Personal Finance Journey: A Longitudinal Study– Stage 3. Palmerston North, New Zealand: Fin-Ed Centre
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
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Matthews, C., Reyers, M., Wood, P., & Stangl, J.(2021). YOUNG NEW ZEALANDERS AND FINANCIAL RESILIENCE IN THE TIME OF COVID-19: A LONGITUDINAL STUDY UPDATE. Palmerston North, New Zealand: Fin-Ed Centre
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
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Matthews, C., Reyers, M., Stangl, J., & Wood, P.(2020). Young New Zealanders and retirement savings engagement: a longitudinal study update.
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
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Matthews, C., & Mitchell, D. (2019). Possible Changes to KiwiSaver Act 2006 in relation to members with life-shortening congenital conditions. Ministry of Business, Employment and Innovation.
[Commissioned Report]Authored by: Matthews, C.
[Commissioned Report]Authored by: Matthews, C.
Read article at Massey Research Online:
Matthews, C., Reyers, M., Wood, P., & Stangl, J.(2019). Young New Zealanders Ongoing Personal Finance Journey: A Longitudinal Study – Stage 2. Palmerston North New Zealand: Fin-Ed Centre
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
[Technical Report]Authored by: Matthews, C., Stangl, J., Wood, P.
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Stangl, J., & Matthews, C.(2012). How young New Zealanders learn about personal finance: A longitudinal study. New Zealand: Fin-Ed Centre, 黑料网
[Technical Report]Authored by: Matthews, C., Stangl, J.
[Technical Report]Authored by: Matthews, C., Stangl, J.
Read Abstract:
Matthews, CD.KiwiSaver and retirement savings. Finsia.
[Commissioned Report]Authored by: Matthews, C.
[Commissioned Report]Authored by: Matthews, C.
Tripe, DW., & Matthews, CD. (2007). Submission to the Finance and Expenditure Committee of Parliament on monetary policy.
[Commissioned Report]Authored by: Matthews, C.
[Commissioned Report]Authored by: Matthews, C.
Kaschek, RH., Matthews, CD., Schewe, K., & Wallace, CM.(2005). Designing Ubiquitous Information Systems. 黑料网, Palmerston North: 黑料网
[Technical Report]Authored by: Matthews, C.
[Technical Report]Authored by: Matthews, C.
Schewe, K., Kaschek, RH., Wallace, CM., & Matthews, CD.(2003). Emphasizing the communication aspects for the successful develpoment of electronic business systems. 黑料网, Palmerston North: Academy of Business, 黑料网
[Technical Report]Authored by: Matthews, C.
[Technical Report]Authored by: Matthews, C.
Conference
Matthews, CD., & Stangl, JS. (2015, October). How young New Zealanders perceive political & financial wellbeing: A longitudinal study election year update. Presented at Academy of Financial Services Conference. Orlando, United States of America.
[Conference Oral Presentation]Authored by: Matthews, C., Stangl, J.
[Conference Oral Presentation]Authored by: Matthews, C., Stangl, J.
Shahzad, Uzma, ., Ozer-Balli, H., Matthews, C., & Tripe, D. (2015, February). Impact of governance indicators and gender on microfinance efficiency – A truncated regression model based on DEA scores. Presented at 19th New Zealand Finance PhD Symposium. Hamilton, New Zealand.
[Conference Oral Presentation]Authored by: Matthews, C., Ozer Balli, H.
[Conference Oral Presentation]Authored by: Matthews, C., Ozer Balli, H.
Shahzad, Uzma, ., Ozer-Balli, H., Matthews, C., & Tripe, D.(2015). Impact of governance indicators and gender on microfinance efficiency – A truncated regression model based on DEA scores. . Hamilton, New Zealand
[Conference Paper]Authored by: Matthews, C., Ozer Balli, H.
[Conference Paper]Authored by: Matthews, C., Ozer Balli, H.
Ngo, DT., Tripe, David, ., & Matthews, Claire, .Ratio analysis for performance evaluation: the case of Vietnamese banks. . Auckland University of Technology, New Zealand
[Conference Paper]Authored by: Matthews, C., Ngo, D.
[Conference Paper]Authored by: Matthews, C., Ngo, D.
Ngo, DT., Tripe, D., & Matthews, C.Ratio analysis for performance evaluation: The case of Vietnamese banks. . Queensland, Australia
[Conference Paper]Authored by: Matthews, C., Ngo, D.
[Conference Paper]Authored by: Matthews, C., Ngo, D.
Read Abstract:
Ngo, DT., Tripe, David, ., & Matthews, Claire, .Decomposing Productivity Growth with Unbalanced Panel Data and DEA: Application on the OECD banking systems. . Waikato University, New Zealand
[Conference Paper]Authored by: Matthews, C., Ngo, D.
[Conference Paper]Authored by: Matthews, C., Ngo, D.
Ngo, DT., Tripe, David, ., & Matthews, Claire, .Decomposing Productivity Growth with Unbalanced Panel Data and DEA: Application on the OECD banking systems. . University of Queensland, Australia
[Conference Paper]Authored by: Matthews, C., Ngo, D.
[Conference Paper]Authored by: Matthews, C., Ngo, D.
Matthews, CD. (2014, October). Joining KiwiSaver - A Gen Y Perspective. Presented at Academy of Financial Services. Nashville, TN, USA.
[Conference Oral Presentation]Authored by: Matthews, C.
[Conference Oral Presentation]Authored by: Matthews, C.
Stangl, J., & Matthews, CD. (2014). How young New Zealanders learn about personal finance: A longitudinal study. http://academyfinancial.org/afs-2013-proceedings/. (pp. 1 - 24). : Academy of Financial Services Conference
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Stangl, J.
[Conference Paper in Published Proceedings]Authored by: Matthews, C., Stangl, J.
Naylor, MJ., Matthews, CD., & Birks, KS. (2014). The extent of underinsurance: New Zealand evidence. AFS 2013 Proceedings. (pp. 1 - 46). : Academy of Financial Services
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
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Matthews, CD. (2013, October). The Extent of Underinsurance: New Zealand evidence. Presented at Academy of Financial Services. Chicago.
[Conference Oral Presentation]Authored by: Matthews, C.
[Conference Oral Presentation]Authored by: Matthews, C.
Read Abstract:
Ozer-Balli, H., Shahzad, Uzma, ., Matthews, C., & Tripe, D. (2013, November). Efficiency evaluation through data envelopment analysis: Evidences from South Asian microfinance institutions. Presented at Social Innovation & Entrepreneurship Conference. Auckland, New Zealand.
[Conference Oral Presentation]Authored by: Matthews, C., Ozer Balli, H.
[Conference Oral Presentation]Authored by: Matthews, C., Ozer Balli, H.
Shahzad, Uzma, ., Ozer-Balli, H., Matthews, C., & Tripe, D.(2013). Efficiency evaluation through data envelopment analysis: Evidences from South Asian microfinance institutions. . Auckland, New Zealand
[Conference Paper]Authored by: Matthews, C., Ozer Balli, H.
[Conference Paper]Authored by: Matthews, C., Ozer Balli, H.
Ozer-Balli, H., Shahzad, U., Matthews, C., & Tripe, D.(2012). Performance through Financial Ratios of South Asian Microfinance Institutions. . Sdyney, Australia
[Conference Paper]Authored by: Matthews, C., Ozer Balli, H.
[Conference Paper]Authored by: Matthews, C., Ozer Balli, H.
Matthews, CD., Moore, CI., & Wright, M. (2008). Why not switch? Switching costs and switching likelihood. 13th Finsia and Melbourne Centre for Financial Studies Banking and Finance Conference. (pp. 1 - 25). : 13th Annual Finsia - Melbourne Centre for Financial Studies Banking and Finance Conference.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
MacRae, MS., & Matthews, Clair MacRae Murray, .(2006). The demographics of switching. . Melbourne
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Thomas, CD., & Matthews, C. (2013). Kiwisaver member behaviour: A quantitative analysis. 25th AFBC Proceedings. (pp. 1 - 36). Australia: 25th Australasian Finance and Banking Conference [AFBC 2012]
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Matthews, CD.(2012). KiwiSaver: Consumer choices. . Krakow, Poland
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Read Abstract:
Lissington, B., & Matthews, C. (2012). Intergenerational transfer of financial literacy. 26th Academy of Financial Services [AFS] Annual Meeting: Proceedings. (pp. 1 - 32). United States: 26th Academy of Financial Services [AFS] Annual Meeting
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Shahzad, U., Ozer-Balli, H., Matthews, CD., & Tripe, DWL. (2013). Performance through financial ratios of South Asian microfinance institutions. 25th AFBC Proceedings. (pp. 1 - 25). Australia: 25 Australasian Finance and Banking Conference [AFBC 2012]
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Matthews, CD.(2011). How bank switching in New Zealand differs by product: Lessons for Australia. . Brighton, Victoria, Australia
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Matthews, CD.(2011). Mobile banking in New Zealand. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Matthews, CD., & Wang, N.(2011). Consumers' insurance choices. . Las Vegas, Nevada, USA
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Matthews, CD.(2010). Switching costs in banking: The regulatory response. . Auckland, New Zealand
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., & Zhang, Z.(2010). Fixed or floating? The borrowers' dilemma. . Denver, Colorado, USA
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., & Maynard, S.(2009). Enablers and barriers to women's advancement in New Zealand banks. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., Moore, C., & Wright, M.(2008). Is switching banks easy? Perception vs experience. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C., Wright, M.
[Conference Paper]Authored by: Matthews, C., Wright, M.
Read Abstract:
Matthews, CD., & Ding, Y. (2007). Bank branches around the world. In M-H. Liu, & A. Tourani Rad (Eds.) Proceedings of the 11th New Zealand Finance Colloquium.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Lok, E., & Matthews, CD. (2007). Loathing all the way to the bank? How complaints, disloyalty and dissatisfaction are related in the New Zealand banking industry. Proceedings of the 20th Australasian Finance and Banking Conference.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., & MacRae, M. (2006). The demographics of switching. 11th Finsia-Melbourne Centre for Financial Studies Banking and Finance Conference.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., & Hu, M.(2006). The fees people pay. . Sydney, Australia
[Conference Paper]Authored by: Matthews, C.
[Conference Paper]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2005). Switching costs in the New Zealand banking industry. 16th Asian Finance Association Conference: Doctoral Colloquium. (pp. 1 - 8). Kuala Lumpur, Malaysia
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Wong, N., & Matthews, CD. (2005). Cardholder perceptions of credit card limits. 10th AIBF Banking and Finance Conference. (pp. 1 - 24). Melbourne, VIC
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Xiong, L., & Matthews, CD. (2005). Seniors and electronic banking. 10th Australasian Institute of Banking & Finance Banking and Finance Conference. (pp. 1 - 17). Melbourne, VIC
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Yao, X., & Matthews, CD. (2005). Price bundling in the student banking market. In M. Lally (Ed.) 9th New Zealand Finance Colloquium. Wellington, NZ
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., & Tripe, DW. (2004). Banking efficiency in Papua New Guinea. Emerging Financial Markets & Services in Asia-Pacific Conference 2004. (pp. 1 - 21). Palmerston North, NZ
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Yelverton, B., Matthews, CD., & Tripe, DW. (2004). Trust on the internet. In S. Elliot, M-A. Williams, S. Williams, & CP. Eds (Eds.) 15th Australasian Conference on Information Systems 2004. (pp. 1 - 118). Hobart, Tasmania, AUS
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Liu, C., Matthews, CD., & Tripe, DW. (2004). Preferred payment methods for consumers - Credit card or EFTPOS?. 9th Australasian Institute of Banking and Finance Conference: Challenges in Banking and Finance. Melbourne, VIC: 9th AIBF Banking and Finance Conference
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Kaschek, RH., Schewe, K., Wallace, CM., & Matthews, CD. (2004). Towards systematic personalization of information spaces. In S. Elliot, M-A. Williams, S. Williams, & CP. Eds (Eds.) 15th Annual Australasian Conference on Information Systems. (pp. 55 - 56). Hobart, TAS
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Wallace, CM., Kaschek, RH., Matthews, CD., & Schewe, K. (2003). Factors constituting successful online communication: human or technical?. In C. Hatcher, T. Flew, & JJ. Eds (Eds.) Australia and New Zealand Communication Association Conference 2003: Designing Communication for Diversity. (pp. 1 - 11). Brisbane, QLD
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., Kaschek, RH., Wallace, CM., & Schewe, K. (2003). IST in Lending: Unlimited potential but limited practice. Information Systems and Technology in Organizations and Society. (pp. 1 - 16). Online
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Kaschek, RH., Matthews, CD., Wallace, CM., & Schewe, KD. (2003). Increasing automation in lending. Fifth International Conference on Information Integration and Web-based Applications & Services. (pp. 97 - 101). Jakarta, Indonesia
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Kaschek, RH., Matthews, CD., Schewe, KD., & Wallace, CM. (2003). Analysing web information systems with the abstraction layer model and SiteLang. 14th Australasian Conference on Information Systems. (pp. 1 - 11). Perth, WA
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Kaschek, RH., Matthews, CD., Wallace, CM., & Kuensch, P. (2003). e-mortgages: NZ state of the art and perspectives. In N. Callaos, W. Lesso, KD. Schewe, & E. Atlam (Eds.) 7TH WORLD MULTICONFERENCE ON SYSTEMICS, CYBERNETICS AND INFORMATICS, VOL XII, PROCEEDINGS. (pp. 49 - 54). : 7th World Multiconference on Systemics, Cybernetics and Informatics
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Schewe, KD., Kaschek, R., Matthews, C., & Wallace, C. (2003). Modelling web-based banking systems: Story boarding and user profiling. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics). Vol. 2784 (pp. 427 - 439).
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Online:
Read Abstract:
9
4
Wallace, CM., & Matthews, CD. (2003). Communication: key to success on the web. In M. Genero, F. Grandi, WVD. Heuvel, J. Krogstie, K. Lyytinen, HC. Mayr, . . . EY. Eds (Eds.) Advanced Conceptual Modeling Techniques: ER2002 Workshops. Vol. 2784 (pp. 440 - 450). Germany
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Tripe, DW., & Matthews, CD. (2000). The international expansion of Australian banks. Australia-New Zealand International Business Academy: Proceedings of the 2000 Annual Conference. (pp. 573 - 588). University of Auckland
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Read Abstract:
Matthews, CD., & Young, A. (2000). The East Coast Bank: A Case Study on Mergers and Acquisitions. In JB. Batten, & TF. Eds (Eds.) Finance Educators Conference. (pp. 190 - 194). Deakin University, Melbourne, Australia
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
[Conference Paper in Published Proceedings]Authored by: Matthews, C.
Wallace, CM., & Matthews, CD. (2004). You can bank on it: annalysis of web site communication in the banking industry. (pp. unpaged). , 2nd Annual Hawaii International conference on Arts & Humanities Honolulu, Hawaii: Hawaii International Conference on Arts & Humanities
[Conference Abstract]Authored by: Matthews, C.
[Conference Abstract]Authored by: Matthews, C.
Matthews, CD., & Tripe, DW. (2002). Problems in promoting efficient banking services in a developing country: The case of Papua New Guinea. (pp. 36 - 37). , 2nd International Conference on Banking and Finance Sintok, Kedah, Malaysia: Universiti Utara Malaysia
[Conference Abstract]Authored by: Matthews, C.
[Conference Abstract]Authored by: Matthews, C.
Read Abstract:
Other
Matthews, C. (2020). NZ’s fossil fuel investment ban for popular KiwiSaver funds is more political than ethical. The Conversation
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Read article at Massey Research Online:
Matthews, CD. (2018). Banking inquiry revelations are rocking Australia. What would a NZ inquiry reveal?. The Spinoff
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Read article at Massey Research Online:
Read Abstract:
Matthews, CD. (2017, August). Retirement in New Zealand. In Rotary Club of Awapuni Inc. Presented at PN Cosmopolitan Club.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2017, August). Retirement Expenditure Guidelines Update. In PN Lunch Club. Presented at La Patio cafe.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2016, March). Banking and Saving for Retirement. In Rotary Club of Awapuni. Presented at Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015, December). Planning for Retirement. In Rotary Club of Milson. Presented at Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015, August). KiwiSaver. In Rotary Club of Feilding. Presented at Feilding.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015, July). Retirement in New Zealand. In Palmerston North Lunch Club. Presented at Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2015). Ten years is a long time to predict rates. (pp. 13 - 13). The New Zealand Herald
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Matthews, CD. (2014, August). What's new in banking in NZ?. In Rotary Club of Makino.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2014, November). What's new in New Zealand banking?. In Rotary Club of Levin.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2014). Keep KiwiSaver for retirement. (pp. 11 - 11). Hawkes Bay Today
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Matthews, CD. (2014). Stop messing with KiwiSaver. (pp. 13 - 13). Hawkes Bay Today
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Matthews, CD. (2014). Tapping super for a house deposit unlikely to boost affordability. The Conversation
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Matthews, CD. (2014). Home loan limits and buffers won't stop a housing bubble. The Conversation
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Matthews, CD. (2014, July). CFP(CM), CLU and beyond: Educational opportunities for financial advisers. In Institute of Financial Advisers. Presented at Auckland. : Institute of Financial Advisers.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2014, March). Financial Literacy & Education: What young people really think. In New Zealand Association of Credit Unions. Presented at Auckland. : NZACU.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2014, February). Personal Financial Management Q & A. In Women@Massey.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, C. (2013). Kiwisaver and retirement savings in 2012. (pp. 1 - 17). Financial Services Institute of Australasia [Finsia]
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Read Abstract:
Matthews, C., & Oliver, R. (2013). Registered Banks in New Zealand (January 2013). School of Economics and Finance, College of Business, 黑料网
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Matthews, CD. (2013, September). Young people and retirement. In Financial Literacy Symposium. Presented at Wellington. : Fin-Ed Centre and Auckland Centre for Financial Research.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2013, August). Underinsurance in New Zealand. In Institute of Financial Advisers - Taranaki Branch.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2013). Increasing women’s economic power. Westpac NZ Ltd
[Other]Authored by: Matthews, C.
[Other]Authored by: Matthews, C.
Matthews, CD. (2013, August). Personal financial planning/retirement. In Association of Administrative Professionals New Zealand Inc. Presented at Palmerston North. : Association of Administrative Professionals New Zealand Inc.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, C. (2013, February). The importance of financial health checks. In The Women@Massey Lunchbox Series 2013, 黑料网, Palmerston North, New Zealand.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Read Abstract:
Matthews, C. (2012, December). Personal financial planning: What do women want - or need?. In Women@Massey on the Albany Campus.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2012, October). Adding values to banking Part 2. In Sunday Morning with Chris Laidlaw on Radio NZ National.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2012, October). Gender and financial mangement. In The Women@Massey Lunchbox Series 2012, Palmerston North, New Zealand.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Read Abstract:
Matthews, CD. (2009, May). Financial planning for women. In Women @Massey Lunchbox series. Presented at 黑料网 Palmerston North.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2008, July). Finance companies in New Zealand. In Association of Salaried Medical Specialists. Presented at Wellington, NZ.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2008, May). CU Baywide - Current issues. In Credit Union Baywide Directors and senior management. Presented at Hastings, NZ.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Wu, Y., & Matthews, CD. (2008, April). Staff understanding of credit card products in Westpac. In Westpac New Zealand staff. Presented at Auckland, NZ.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2008, May). Eketahuna never say die. In Small Town Conference. Presented at Bulls, NZ.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Matthews, CD. (2006). Bank branches around the world. Presented at Cass Business School, London, UK.
[Oral Presentation]Authored by: Matthews, C.
[Oral Presentation]Authored by: Matthews, C.
Teaching and Supervision
Summary of Doctoral Supervision
Position | Current | Completed |
---|---|---|
Main Supervisor | 4 | 3 |
Co-supervisor | 0 | 3 |
Current Doctoral Supervision
Main Supervisor of:
-
Yuxi Cheng
-
Doctor of Philosophy
Environmental, Social, and Governance (ESG) Reporting: A Comparative Study -
Susanna Lee
-
Doctor of Philosophy
Executive Perspectives on Firm Value -
Vika Namoa
-
Doctor of Philosophy
Cultural and other influences on young Pacific people's financial wellbeing in New Zealand -
Randika Kalu Kapuge Dona
-
Doctor of Philosophy
Green Banking: An Exploration from the Perspectives of Banks, and Retail Bank Customers.
Completed Doctoral Supervision
Main Supervisor of:
-
2024
-
Meg Wedlock
-
Doctor of Philosophy
The development of a complementary financial capability index -
2018
-
Robert Lissington
-
Doctor of Philosophy
How prepared are New Zealanders to achieve adequate consumption in retirement? -
2017
-
Arthur Chin
-
Doctor of Business and Administration
A Cross-Cultural Study of Country and Bank Selection by Asian International Students: A New Zealand Perspective
Co-supervisor of:
-
2020
-
Saba Azeem
-
Doctor of Philosophy
Customer behaviours and online banking in New Zealand -
2015
-
Uzma Bibi
-
Doctor of Philosophy
Performance Measurement of South Asian Microfinance Institutions -
2015
-
Dang Ngo
-
Doctor of Philosophy
Efficiency of the banking system in Vietnam under financial liberalization